Energy Billing Services Inc - Serving the Multifamily Housing Industry Since 1981

BILLING - COMPLETE TRAINING BEFORE IMPLEMENTATION

Personalized onsite training with your management team:

• Training materials and documentation for all attendees

• Ongoing training and customer support

• Training packets for any new employees at any time

• Personal contacts at EBS for your management team

Energy Billing Systems offers a complete solution to your utility cost recovery needs. We work closely with our customers to ensure that every aspect of billing runs smoothly. We approach our billing service as being a partnership between our customer and us. We believe in the personal touch and developing a relationship with management that will lead to effective and efficient billing. It all begins with complete and comprehensive training for your management team.

We will schedule a time that is best for you to do an initial training session with your management. At this time, we explain every detail of the billing process and field any questions or concerns about the service. It is vital that we know what your main concerns and needs are, and that your management team fully understands the billing process in order to ensure that you receive the type of service you deserve.

800-637-4242

NEWS

To our EBS Customers,
Welcome all things "NEW" at Energy Billing Systems! We are growing and as such, have upgraded our billing program. Your services will remain the same and more tools will become available to you over time. We appreciate your patience and understanding during this transition. You will be required to register with a new "user name" and "password". To obtain your new Resident ID# you may call Customer Service who can also assist you with credit card payments or with creating your new registration. Finally, we have installed a new phone system and our extension numbers have changed.Listen carefully to the new menu options when you call.
Thank you for your understanding and HAPPY HOLIDAYS from the EBS Team!

TESTIMONIALS

"Our experience with Energy Billing Systems to heat meter 5,000 of our apartment units has been exceptional on several levels. During the last three years, we have recovered 85% of our heat utility costs to the tune of $2MM to $2.5MM annually.

Prior to EBS's installation of heat metering equipment, we had residents with windows wide open in the middle of winter and the heat turned on to 85 degrees. After metering the heat, consumption went down, and residents started watching their use with more ownership. The management demeanor at EBS really closed the loop in allowing the program to gain acceptance and retain residents."

Julie Ala, CFO - Hartman & Tyner
Southfield, Michigan