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  BILLING - PAYMENT PROCESSING

We Can Do The Payment Processing for you!

We offer payment processing as an additional service to our customers. This takes a lot of stress and time-consuming work off of your staff. With payment processing, your residents mail their utility payment directly to us, and we process the payments. We collect all of the payments and write a check to you for the total collected every month. It's that easy!

Resident's monthly bills will have additional line items, such as previous balance, payments received and late fees (if applicable). Residents can call our 800 number for up-to-date account balances, or visit our Web Site for Real-Time Balances.

Management is supplied with detailed accounting reports on a monthly basis that can be mailed, posted on our web site or both. Payment Processing Reports, Inactive Reports, and Accounts Receivable Status Reports are all supplied on a monthly basis.

•  Payment Processing Management Report

Shows full breakdown of balances owed to the complex in current, 30, 60 and 90+ day breakdown. The report is processed monthly with the billing. An updated report is available at any time upon request during the month.

•  Inactive and Overdue Report

Shows full breakdown of balances owed by tenants who have moved out. The report is processed monthly with the billing. The report is used by management to send the old outstanding balances to their collection agency.

•  Accounts Receivable Status Report

Shows summary of the activity for the complex for the month and is processed at the end of every month. This report is used to balance books, show the month-end accounts receivable balance due and the disbursement of the monies collected.

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NEWS
To our EBS Customers,
Welcome all things "NEW" at Energy Billing Systems! We are growing and as such, have upgraded our billing program. Your services will remain the same and more tools will become available to you over time. We appreciate your patience and understanding during this transition. You will be required to register with a new "user name" and "password". To obtain your new Resident ID# you may call Customer Service who can also assist you with credit card payments or with creating your new registration. Finally, we have installed a new phone system and our extension numbers have changed.Listen carefully to the new menu options when you call.
Thank you for your understanding and HAPPY HOLIDAYS from the EBS Team!



TESTIMONIALS
“We began exploring a submetering resource for a 408 unit property with a clean slate because we were not familiar with heat submetering. We were frustrated at the resident behavior of leaving windows open in the winter while it was zero degrees outside. EBS had the non-proprietary technology we wanted, and they offered a wireless solution.

Over the last four years NHS has saved $572,000 on this property --- the cost of the installation EBS provided was less than 15% of these savings. EBS still handles our billing for this property and we have continued to find this relationship absolutely fair and rewarding. A true partner to the multi-family operator."

Jeffrey Symmonds, VP
NHS Property Management
Peoria, IL


Copyright 2009